Your enquiry and your details.

Website hosting and form security

GoDaddy hosts this website. When the form is available, enquiries are stored with GoDaddy, and Cloudflare Turnstile provides the form’s security check. When team email notifications are enabled, GoDaddy processes a copy of your enquiry details for delivery to [email protected].

Enquiry information

When the form is available, it records your name, email address, topic, message, any selected manufacturer and your agreement to enquiry processing, together with a reference and the time received. Please do not include medical information or patient details. The form does not upload documents.

Maya Medical uses enquiry details to respond to requests. You may ask to access personal information Maya Medical holds about you. If it is inaccurate, incomplete, unclear or out of date, you may ask us to correct or delete it by emailing [email protected]. We handle requests under applicable law and may verify your identity before disclosing or changing information. Please do not send identity documents or patient information with your initial request.

Contacting us directly

You can choose to email or WhatsApp Maya Medical. The service you choose handles your message and contact details under its own privacy practices. When you send a message, Maya Medical uses what you provide to handle and reply to your enquiry.

Cookies and browser preferences

This website’s application code does not use advertising or analytics trackers. The enquiry form does not save your enquiry details in cookies or browser storage.

When you change accessibility options, the site saves your text size, contrast, link emphasis and motion preferences in session storage for this browser tab. These settings contain no enquiry details and are not sent to Maya Medical. They survive page reloads during the browsing session. Your browser may also restore them when restoring a session.

You can restore the defaults using “Reset options” in the accessibility menu. Blocking browser storage does not prevent these controls from working on the current page.

The enquiry form is temporarily unavailable, so its security check is not loaded. Optional email and WhatsApp links open another service only when you choose them.

The hosting service may process connection and browser information when serving and protecting pages.

Keeping enquiry information

We keep enquiry names, email addresses and messages for 12 calendar months. The scheduled retention process then removes this content from website storage. Restricted technical identifiers remain while the system is active for security, duplicate prevention and audit. These identifiers do not include your name, email address or message.